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You can contact us by completing the contact form.

We will try and answer questions you raise from your travel insurance policy, or regarding an experience you are going through .

If you have a question please complete the form below and we will aim to answer your query / question within 48 hours.


You may have a question about policy excess, activities or sports, free treatment abroad, reciprocal health agreements , flight cancellations or delays, lost luggage and how to claim. Have a look through our pages, and complete the contact form, if you have a question that has not been answered.

We also cover medical screening, and medical clearance, and Emergency Medical Assistance as well.